Papa shaka sango is committed to protecting your privacy. We collect only the information necessary to provide our spiritual consulting and cultural services, such as your name and contact details for appointment scheduling. We do not sell, trade, or rent your personal information to third parties. All consultations and client interactions are kept strictly confidential. By using our website, you consent to the collection and use of this information in accordance with this policy.
Refund Policy and cancellation
We strive to ensure that every client feels heard and supported. Please review our policy regarding services and products:
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Consultations: If you need to cancel or reschedule your session, please provide at least 24 hours’ notice. Cancellations made within this window are eligible for a full refund or a credit toward a future session. No-shows or cancellations with less than 24 hours’ notice are non-refundable.
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Spiritual Products: Each item is handcrafted with intention. We carefully inspect all products before shipment to ensure quality. Because these items are prepared specifically for the individual, all sales are final. If an item arrives damaged, please contact us within 48 hours of receipt with photographic evidence so we may assist you with a replacement or resolution.
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Nature of Services: Our services are intended for cultural, symbolic, and spiritual exploration. As outcomes are subjective and depend on the client’s own participation and belief, we do not offer refunds based on the “effectiveness” or “results” of a session or ritual.
